ETHICS AND CONDUCT CHANNEL
We win the right way!
This is one of the olist values, that’s why any conduct or situation that could be seen as undue, illegal or against our Policies, especially our Code of Ethics and Conduct, gets serious by olist.
All the information imputed at this Ethics and Conduct Channel is received by an independent and specialized company, the Ouvidor Digital, which ensures absolute confidentiality and the proper handling of each situation by olist.
Your report will be handled with independence and secrecy, ensuring you the anonymity, if you wish.
How it works
The olist Ethics and Conduct Channel is an exclusive tool to receive reports of conduct that may appear to be contrary to the laws, Code of Ethics and Conduct or other Policies of the olist group.
Who can use the Channel?
Any person who witnesses, suspects or learns of conduct that may have violated any legislation, the olist Code of Ethics and Conduct and other olist group Compliance Policies.
How to make a report of deviations from Ethics and Conduct?
When you identify or suspect any conduct that is in disagreement with the legislation, the olist Code of Ethics and Conduct and other Compliance Policies of the olist group, you can make your report through this portal, clicking on the button "REPORT BY WEB " or "REPORT BY WHATSAPP".
If you prefer, you can use the Whatsapp Channel, clicking here.
All means of reporting identified or suspected violations are safe, sound and, at your discretion, may be anonymous. Regardless of the form of the report, it will be treated confidentially and without any type of retaliation.
PURCHASED AT OLIST STORE?
If you have purchased a product from the olist store and are looking for assistance to clarify questions or wish to make a complaint about your purchase, please contact us at sac@olist.com.
We win the right way and for that we thank you for your initiative and trust.