This portal is exclusive for receiving reports of non-compliance with legislation or the existence of inappropriate and unethical conduct that may affect Capal's image, financial results, and work environment.
Reports are received by an independent and specialized company, the Digital Ombudsman, ensuring the confidentiality and protection of the whistleblower's identity.
Reports are handled by Capal's Compliance Committee. To submit a report, click on the 'REPORT VIA WEB' button or use the code 'capal_en' for 'REPORT VIA WHATSAPP'. Alternatively, you can call 0800 591 2213
Questions about the Code of Conduct or Compliance Program can be directed to compliance@capal.coop.br.
For questions, suggestions, complaints, or compliments, the appropriate channel is 'Contact Us.' To access it, click here.
Capal appreciates the initiative and trust.